1. Contact Us With Initial Request

You contact us to discuss your requirements and ideas.

2. First Visit & Consultation

We visit you to discuss styles, fabrics, colours, fittings, budgets and to take measurements.

(Please note, the first consultation is free of charge with no obligation to buy.)

3. Estimate & Agreements

Once a final decision has been made, an estimate will be sent via email or post. To confirm the agreement, your signature will be required along with a 50% non-refundable deposit before the order is placed and the making of your soft furnishing begins.

4. Fitting & Final Measurements

If you have chosen to purchase a track or pole, we can contact a professional fitter for you who will make an appointment in advance. This is done so that accurate measurements can be taken before the making begins.

(Please note, the cost of a professional fitter comes at an extra cost and fees will need to be paid directly to the fitter on the day.)

5. Delivery & Final Payment

Once your curtains or blinds are made they will be hung in our workroom for around three days to allow for the fabric to settle. During this stage, you will be contacted to arrange the delivery.

The remaining 50% payment will be required before the furnishings are fitted. Payment can be made at the time of installation by cash, debit or credit card. It can also be made one to two days prior to delivery by a BACS payment.